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Goals and Objectives

Chartered in 1998, Principal Bank is a member of the Principal Financial Group. A leading global financial services company in business for more than 120 years, Principal Financial Group has total assets under management of over $215 billion and serves some 16.4 million customers. The bank operates under a federal charter and is regulated by the Office of Thrift Supervision (OTS).

Our goal is to be a domestic leader in providing innovative and leading-edge banking solutions that deliver exceptional value to our customers. "Online banks understand that consumers are looking for convenience, service and peace of mind - not just competitive rates and lower cost banking services," states Principal Bank CEO, Barrie Christman.

Principal Bank is focused on delivering financial solutions through the Internet and other nontraditional means. We leverage technology in innovative ways, and ensure quality systems and service delivery.

Our primary objectives:

  • Reliably deliver quality banking products and services to our customers at a fair value for them and a fair return for Principal Bank.
  • Provide the financial "glue" which ties together the separate products and services purchased by customers of the Principal Financial Group.
  • Ensure our systems and processes are operationally efficient and can meet the needs of our growing bank.
Related Links

Customer Service
Your self-service center full of useful forms, tools, and information

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FAQs
Answers to Frequently Asked Questions regarding Principal Bank accounts

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Switch Kit
Everything you need to switch your new Principal Bank accounts

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Have a question? Contact a bank customer service representative at 1.800.672.3343 or via e-mail.

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