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Bank Fact Sheet

Principal Bank, a member of the Principal Financial Group®, is an FDIC insured federal savings bank offering customers traditional and innovative banking products and services through the Internet, telephone personal bankers (available 7 AM to 9 PM (CST), seven days a week, 365 days a year), U.S. Mail and a nationwide network of ATMs.

Established in February 1998, Principal Bank was one of the first truly direct online banks approved and chartered by the Office of Thrift Supervision (OTS) as a federal savings bank.

As of March 31 2008, Principal Bank had:

  • More than 140,000 customers
  • Just under $1.5 billion in assets
  • More than 140 employees

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Clientele

Principal Bank serves customers living in the United States and U.S. citizens residing in other countries. While a primary focus is on solidifying and expanding financial relationships with customers of the Principal Financial Group, Principal Bank accommodates new customers with a wide variety of financial needs and income levels.

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Access to the Bank

  • Internet - Customers can access Principal Bank and perform bank transactions over the Internet through the bank's site at www.principalbank.com.
  • Telephone - Principal Bank Personal Bankers are available 7 AM to 9 PM (CST), seven days a week to handle calls regarding financial transactions, answer customer questions, and assist customers with opening accounts. Customers can also receive account information and transfer funds via telephone through a voice automated system by calling 1.800.672.3343.
  • ATM - Customers can use a national network of ATMs for banking transactions, with no fees from Principal Bank.
  • VISA debit card - Customers can use this card instead of writing a check at any Visa merchant location.
  • U.S. Mail - Customers can use the U.S. Mail for banking transactions and the bank pays the postage.
  • Money Movement - Customers can transfer money between accounts at Principal Bank or those at other banks from their Principal Bank login.

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Key Management

Barrie Christman, Chairman and Chief Executive Officer
Arthur Bacci, President
Ann Shelton, Vice President and Chief Financial Officer
Dean Brown, Vice President and Chief Information Officer
Barbara Mueller, Vice President and Chief Credit & Risk Officer
Jon Ness, Vice President and Director of Bank Contact Center & Training
Catherine Reed, Vice President and Chief Marketing Officer

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Related Links

Customer Service
Your self-service center full of useful forms, tools, and information

Go to Customer Service

FAQs
Answers to Frequently Asked Questions regarding Principal Bank accounts

Go to Frequently Asked Questions

Switch Kit
Everything you need to switch your new Principal Bank accounts

Go to Switch Kit

 

Have a question? Contact a bank customer service representative at 1.800.672.3343 or via e-mail.

Copyright © 2008, Principal Financial Services, Inc.
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Securities offered through Princor Financial Services Corporation, member SIPC