Bank Fact Sheet
Principal Bank, a member of the Principal Financial Group®, is an FDIC insured federal savings bank offering customers traditional and innovative banking products and services through the Internet, telephone personal bankers (available 7 AM to 9 PM (Central Time), Monday through Friday, excluding holidays), U.S. Mail and a nationwide network of ATMs.
Established in February 1998, Principal Bank was one of the first truly direct online banks approved and chartered by the Office of Thrift Supervision (OTS) as a federal savings bank. As of July 21, 2011, the Bank is regulated by the Office of the Comptroller of the Currency (OCC).
Clientele
Principal Bank serves customers living in the United States and U.S. citizens residing in other countries. While a primary focus is on solidifying and expanding financial relationships with customers of the Principal Financial Group, Principal Bank accommodates new customers with a wide variety of financial needs and income levels.
Access to the Bank
- Internet - Customers can access Principal Bank and perform bank transactions over the Internet through the bank's site at www.principalbank.com.
- Telephone - Principal Bank Personal Bankers are available 7 AM to 9 PM (Central Time), Monday through Friday (excluding holidays) to handle calls regarding financial transactions, answer customer questions, and assist customers with opening accounts. Customers can also receive account information and transfer funds via telephone through a voice automated system by calling 1.800.672.3343.
- ATM - Customers can use a national network of ATMs for banking transactions, with no fees from Principal Bank.
- VISA debit card - Customers can use this card instead of writing a check at any Visa merchant location.
- U.S. Mail - Customers can use the U.S. Mail for banking transactions and the bank pays the postage.
- Money Movement - Customers can transfer money between accounts at Principal Bank or those at other banks from their Principal Bank login.
Key Management
Barrie Christman, Chairman
Arthur Bacci, President and Chief Executive Officer
Chris Mayer, Vice President and Chief Financial and Risk Officer
Cheryl Paine, Vice President and Assistant Director - Bank Product, Lending & Distribution
Jon Ness, Vice President and Director of Bank Contact Center & Training
Craig Severson, Vice President and Director - IT
