Reach the Bank
Online:
Send us an e-mail at principalbank@principal.com. You'll receive an e-mail response within 24 hours.
Note: No confidential information such as social security numbers or account numbers will be sent through email.
Mail:
To avoid delays, please read through this list carefully.
General correspondence (all products except
Personal Credit Cards):
Principal Bank
Principal Financial Group
PO Box 9351
Des Moines, Iowa 50306-9351
General OVERNIGHT delivery to Principal Bank:
Principal Bank
6200 Park Avenue, Suite 100
Des Moines, IA 50321
Deposits:
Principal Bank
PO Box 9329
Des Moines, IA 50306-9842
General Personal Credit Card correspondence:
Principal Bank Card Services
PO Box 923148
Norcross, GA 30010-3148
Personal Credit card payments:
Principal Bank Card Services
PO Box 2320
Omaha, NE 68103-2320
For Personal Credit Card OVERNIGHT delivery:
InfiBank
157 Technology Parkway Suite 900
Norcross, Georgia 30092
Attn: Jim Frick
Principal Employee Corporate Credit Card Information:
Please refer to Inside the Principal.com.
Loan payments:
Principal Bank - Loan Payments
PO Box 857
Des Moines, IA 50304-0857
Phone:
Call the Principal Bank Customer Center 24 hours a day, 7 days a week. Our toll free number is 1.800.672.3343. You will be provided with several account options through automated telephone banking, including your account balance in seconds.
