Reach the Bank
Online:
Send us an e-mail at principalbank@principal.com. You'll receive an e-mail response within 24 business hours.
Note: No confidential information such as social security numbers or account numbers will be sent through email.
Mail:
To avoid delays, please read through this list carefully.
General correspondence:
Principal Bank
Principal Financial Group
PO Box 9351
Des Moines, Iowa 50306-9351
General OVERNIGHT delivery to Principal Bank:
Principal Bank
6200 Park Avenue, Suite 100
Des Moines, IA 50321
Deposits:
Principal Bank
PO Box 9329
Des Moines, IA 50306-9842
Phone:
Call the Principal Bank Customer Center 7 AM to 9 PM (Central Time), Monday through Friday excluding holidays. Our toll free number is 1.800.672.3343. You will be provided with several account options through automated telephone banking, including your account balance in seconds.
For a Lost or Stolen Credit Card, call anytime:
1.877.875.8078
