Customer Services
We know that as an Internet user, you like to do things yourself, when and where you want. With that in mind, we created the online Customer Service section, a resource for you to provide self-service for your account:
General Tools
This section provides information on things like ATM locations, money transfer options, how to use BillPay, tips on downloading to Quicken and Frequently Asked Questions (FAQs).
Account Disclosures
Here you'll find information on account terms and conditions and product disclosures for both deposit and loan accounts.
Regulatory Notices
Important information about things like privacy, community reinvestment and Home Mortgage Disclosure Act (HMDA).
About Principal Bank
This section contains information about Principal Bank including goals and objectives, customer benefits and our bank fact sheet.
Principal Bank Forms
To access Account Services forms, such as postage-paid envelopes, debit card maintenance and beneficiary change, go to the Account Login box in the upper left of the screen and select "Personal" from the drop-down menu to login to your account.
- If you already have a "Personal" username and password, proceed with your login.
- If you do not have a "Personal" login, or if you're unsure, go to Establish Your Username and Password.
Want more information? Get step-by-step instructions for Accessing Account Information on Principal.com (PDF: 453 KB).
Once you've logged in, go to the Account Summary for your account and click "More Services" in the left navigation.
