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Personal Banking
Tools

Customer Service

We know that as an Internet user, you like to do things yourself, when and where you want. With that in mind, we created the online Customer Service section, a resource for you to provide self-service for your account:

Account Information
This section contains information on your account like money transfer options and availability, deposit methods, and accessing your account by phone.

Account Disclosures
Here you'll find information on account terms and conditions and product disclosures.

Regulatory Notices
Important information about things like privacy, community reinvestment and Home Mortgage Disclosure Act (HMDA).

About Principal Bank
This section contains information about Principal Bank including goals and objectives, customer benefits and our bank fact sheet.

Frequently Asked Questions
Find the answers to the most commonly asked questions and requests for Principal Bank.

Principal Bank Forms

To access Account Services forms, such as beneficiary change, go to the Account Login box in the upper left of the screen and select "Personal" from the drop-down menu to login to your account.

  • If you already have a "Personal" username and password, proceed with your login.
  • If you do not have a "Personal" login, or if you're unsure, go to Establish Your Username and Password.

Want more information? Get step-by-step instructions for Accessing Account Information on Principal.com (PDF: 453 KB).

Once you've logged in, go to the Account Summary for your account and click "More Services" in the left navigation.

Contact Principal Bank

For questions or comments, please feel free to contact Principal Bank by online, by mail or by phone.

To to Contact Us

Access Information
Instructions on how to access your account information by Internet

Go to Access Information

Have a question?
Contact a bank customer service representative at 1.800.672.3343 or via e-mail.

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Equal Housing Lender

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Securities offered through Princor Financial Services Corporation, member SIPC