Home Equity Customers: Lines of Credit and Loans
Effective July 1, 2011, servicing of your loan will transfer from Principal Bank to Nationstar Mortgage LLC. Due to frequent customer requests for assistance in canceling electronic loan payments, Principal Bank will automatically cancel all ACH and money transfers created or facilitated through Principal Bank for loan payments due on or after July 1, 2011.
Action required by you:
- Loan payments due on or after July 1st must be mailed to Nationstar at the following address until you are able to establish a new electronic loan payment. Due to the Nationstar transition, no late fees will be assessed through the month of July.
- Watch for your new welcome kit from Nationstar. This will include your new loan number and important servicing information.
Payment Address:
Nationstar Mortgage LLC
Attn: Payment Processing
P.O Box 650783
Dallas, TX 75265-0783
Current home equity loan customers were mailed a letter on June 1, 2011 with further details. If you have not received this letter please contact us at 1.800.672.3343.
Beginning July 1, 2011, all calls related to the servicing of your loan should be directed to Nationstar's Customer Service Center at 1.877.372.0512, ext. 65.
