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Help: Usernames and Passwords

When you create or change a username and/or password, there are specific guidelines that must be followed.

Creating/changing a username

  • Username must be between 8 and 32 characters
  • Username must not contain special characters or spaces
  • username must contain two numbers
  • Can contain CAPs

Creating/changing a password

  • Password must contain at least one number (0-9)
  • Password must contain at least one character
  • Password must be between 8 and 32 characters in length
  • Password must not contain special characters or spaces
  • Can contain CAPs

 

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