Online Services
Our customers can manage their group benefits with the online Principal Employee Benefits Service CenterSM allowing retrieval of vital information at no additional cost. Privacy of customer data is paramount at the Principal Financial Group®. Customer data remains private and protected through software that encrypts information alleviating security concerns for the customer.
Save Time
- 24 hours a day, 7 days a week client access to records
- Real-time updates
- Spend less time answering employee questions — Employees have their own "Personal Login" section of www.principal.com
- Easy to use
Services Available
For the employer
- Manage member benefits
- Add, update/delete members and dependents
- Order member ID cards
- Review all transactions made electronically in our Activity Ledger
- Billing and payment
- Review monthly fees and payment history
- Submit fee payment electronically via electronic funds transfer (EFT)
- Reports
- View management reports
- Education
- Access provider directories
- Access additional health education materials
- View continuous legislative news updates
For the employee
- Summary
- View all accounts with Principal Financial Group
- View deductibles, out-of-pocket information, copays and prescription benefits
- View covered dependents
- Access provider directories
- Medical claim activity
- Monitor claim activity including claims in process
- Access printable EOB statements
- Enroll in our Electronic EOB program
- View FSA reimbursement levels
- Tools
- Access health information from Principal Health News
- Online Health Risk Assessment
- Provider Comparison Tool (powered by Subimo®)
Note: The features available will depend on specific group benefit programs.
