Help

General Help

• Get answers to common questions, including:
  • How to contact us
  • Where our offices are located
  • How to change email address, mailing address, and beneficiaries

1099 and Tax Related Help

• View tax record FAQs (1099-R) (PDF: 107 KB)

Login Help

• Check the login guide to get help with:
  • Establishing login credentials (username, password, security questions and answers, login image and phrase)
  • Recovering a lost username or password
  • Changing login credentials (username, password, security questions and answers, login image and phrase)
  • Requesting an employer access code (applies to employer login only)

Bank & Mutual Fund Product Help

• View Principal Bank FAQs
• View Mutual Fund FAQs

Help Searching & Applying for Jobs

• Get help with our career site, including:
  • Job searches
  • Applying for jobs or checking status of jobs you've applied for
  • Understanding the hiring process

Privacy & Security

• View our online privacy policies