Help

Common Questions & Answers

• Get answers to general questions, including:
  • How to contact us
  • Where our offices are located
  • How to change e-mail address, mailing address, and beneficiaries
• View Principal Bank FAQs
• View Mutual Fund FAQs

Login Help

• Check the login guide to get help with:
  • Establishing login credentials (username, password, security questions and answers, login image and phrase)
  • Recovering a lost username or password
  • Changing login credentials (username, password, security questions and answers, login image and phrase)
  • Requesting an employer access code (applies to employer login only)
  • Browser requirements

Searching & Applying for Jobs

• Get help with our career site, including:
  • Job searches
  • Applying for jobs or checking status of jobs you've applied for
  • Understanding the hiring process

Privacy & Security

• View our online privacy policies.