Skip navigation.
Go to the Principal Financial Group(R) home page
Secure  Account Login

Select login type:


Privacy and Security
Quick Links
Tools

Online Privacy Policies

Effective October 2008

The Principal Financial Group® understands that Visitors to this Web site are concerned about the privacy of information. The following summarizes our privacy policies with respect to personally identifiable information that we collect through this Web site about individuals who use or visit this Web site. It also identifies the categories of third party persons or entities with which we share the collected personally identifiable information. More detailed policy and security statements can be found by following the links on the left and within the summaries below.

Online Information Collection

When an individual consumer visits this Web site ("Visitors"), we may collect certain kinds of personally identifiable information. The information we collect will vary depending upon the function the Visitor selects and the information the Visitor provides. For example we may collect the following categories of personally identifiable information:

  • Name
  • Physical address
  • An e-mail address
  • Birthday
  • Phone number
  • Policy information
  • Social Security Number
  • Account information

For individuals that login as representatives of a business or corporate account, we may gather information based on your relationship with our organization for the purposes of providing customized services online.

Safeguarding of Personally Identifiable Information

The Principal Financial Group understands the importance of appropriately safeguarding the personally identifiable information we obtain in the course of business operations. It is our practice to protect the confidentiality of this information, limit access to this information to those with a business need, and to not disclose Social Security numbers unless required or permitted by law.

Return to top

Visitor Data Collected on this Web Site

Spotlight tags are currently used on our website to automatically collect certain navigational information about visitors to our site. These spotlight tags do not collect personally identifiable information about our website visitors. Spotlight tags only analyze behavior of users who have previously clicked or viewed one of our online advertisements. This information is collected to provide the best user experience within our Web site. This information is stored in a "cookie" specific to this Web site (see "Cookies"). We use the information to improve the content of our Web pages.

A spotlight tag is an HTML tag that is used by a Third party ad server to track the activities of users that visit a given Web page. These activities include information that is not personally identifiable, such as pages visited. At no time do spotlight tags record user name, password, e-mail, IP home addresses, etc. Spotlight activities are reported only if they are created by a user who meets the following three criteria:

  • Either clicks one of our ads and is sent to our Web site, or views one of ours ads and accesses our Web site later
  • Performs an activity on a Web page containing a spotlight tag
  • Performs this activity within 30 days of clicking and/or viewing one of our ads

To learn more about this type of technology or to opt-out of ad network advertising, please visit the Network Advertising Initiative Web site.

Return to top

Information You Provide

We collect the e-mail addresses of visitors to our Web site when visitors provide them, the e-mail addresses of those who communicate with us via e-mail, and information volunteered by the Visitor, such as survey information, contract information and/or site registrations. Please note we do not automatically collect email addresses from our Web site visitors. Visitors may be surveyed for feedback concerning this Web site.

If you supply us with your e-mail address online, you may receive periodic messages from us with information on new products and services or upcoming events. If you prefer not to receive periodic messages with information on new products and services or upcoming events, please complete this Do Not Contact form. This form also allows you to add your telephone number and postal address to a "do not contact" list.

Return to top

Do-Not-Call Requests

The Principal® complies with all Federal regulations related to Do-Not-Call or Do-Not-E-mail requests by customers. We will not call customers for the purpose of product sales who have specifically asked to be put on the our Do-Not-Call list. We retain the right to contact any customer for service-related issues. If you do not wish to be contacted by phone, you can indicate this on the Do Not Contact form.

Return to top

Use of Information

Unless prohibited by law, we may use and share information we collect about Visitors with other member companies of the Principal Financial Group® or unaffiliated third parties for a variety of purposes. For more information, please review our Information Sharing Practices.

Return to top

Changes to our Online Privacy Policy

The Principal may make changes to our online privacy policies occasionally. We recommend that Visitors to our site review our online privacy policies from time to time to learn of new privacy practices and changes to our policies.

Return to top

Links to Other Sites

The privacy policies of the Principal Financial Group apply only to this Web site and our producer Web sites that link to this privacy policy. Websites operated by non-Principal related entities may link to and from our Web site and may have different privacy policies from the ones described here at www.principal.com. Visitors should read the privacy statements of other Web sites they visit for information regarding their specific privacy practices.

Return to top

How Can You Reach Us?

Privacy Officer
P.O. Box 14582
Des Moines, IA 50306-3582

You can send us a message through the Contact Us reply form. A link to this form can be found at the top of each page.

Return to top

 

Have a question? Call us at 1.800.986.3343

Copyright © 2009, Principal Financial Services, Inc.
Disclosures and Terms of Use | Privacy and Security
Securities offered through Princor Financial Services Corporation, member SIPC