Online Privacy Policies
Last updated: December, 2013
The Principal Financial Group® understands that Visitors to this website are concerned about the privacy of information. The following summarizes our privacy policies with respect to personally identifiable information that we collect through this website about individuals who use or visit this website. It also identifies the categories of third party persons or entities with which we share the collected personally identifiable information.
When an individual consumer visits this website ("Visitors"), we may collect certain kinds of personally identifiable information. The information we collect will vary depending upon the function the Visitor selects and the information the Visitor provides. For example we may collect the following categories of personally identifiable information (when you specifically and knowingly provide it):
- Physical address
- An email address
- Phone number
- Policy information
- Social Security Number
- Account information
For individuals that login as representatives of a business or corporate account, we may gather information based on your relationship with our organization for the purposes of providing customized services online.
Safeguarding of Personally Identifiable Information
The Principal Financial Group understands the importance of appropriately safeguarding the personally identifiable information we obtain in the course of business operations. The Principal Financial Group may collect Social Security numbers in the course of its business activities. It is our practice to protect the confidentiality of this information, limit access to this information to those with a business need, and to not disclose Social Security numbers unless required or permitted by law.
Children's Online Privacy Protection
The Principal Financial Group websites are not directed toward children. We do not knowingly collect or post information from children under the age of 13. You can learn more about children's privacy and the Children's Online Privacy Protection Act (COPPA) at the Federal Trade Commission's website.
The Principal does not collect any personal data about you (such as your name, email address or other contact information) except when you specifically and knowingly provide such information.
The information collected may include things like what time you visited our website, how long you were on our site, if you've been to the site before, what web pages you visited, and what type of browser you used to access our website. This information helps us identify ways to modify and improve our websites. The Principal considers the information collected on our websites valuable. At this time The Principal does not respond to do-not-track signals or similar technologies sent by a browser setting. However, users will continue to have the ability to control cookie settings for Principal websites. Find out how you can control what data is collected through cookies.
What are cookies?
Cookies are used to store information on your computer and are a way to have your web browser "remember" specific bits of information about your previous visits to our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive or steal information.
What do cookies do?
Cookies allow you to access secured information, conduct secured transactions, and take advantage of promotional opportunities. They are designed to help you have a better user experience within our website and we use the information to improve our site content.
What types of cookies do we use?
We primarily use two types of cookies. Session cookies (temporary) and persistent cookies (stored on your computer to use ongoing). Here's a little more information about each type.
- Are temporarily created when you visit a site (for example, a session cookie is created when you log in and access secured account information on our website)
- Expire when you leave a site, close your browser, open a new browser window, or are inactive on the site for a specified length of time (often 20 minutes)
Persistent (or stored) cookies:
- Are used to store your preferences for use by a single site
- Are stored on your hard drive and is read by your browser each time you visit the web site that sent the cookie
Different websites store the information in cookies differently. We do not collect personal or sensitive information in our cookies. Any such information is stored in our protected systems and not in the cookie or on the Internet.
Most web browsers automatically accept cookies, but you can usually alter the setting of your browser to prevent that. However, doing so may limit your access to certain sections of our website, including account information found behind the log in. If you do not wish to receive cookies, please refer to the help section of your Internet browser (Internet Explorer, Firefox, Google Chrome, etc.) to learn how to either block all cookies or receive a warning before a cookie is stored on your computer.
In addition to altering the cookie settings on your browser, you can also install the Google Analytics Opt-out Add-on, which prevents Google Analytics from collecting information about your website visits.
What are spotlight tags?
Spotlight tags analyze behavior of users who have previously clicked or viewed one of our online advertisements. At no time do spotlight tags record user name, password, email, IP home addresses, etc. Spotlight activities are reported only if they are created by a user who meets the following three criteria:
- Either clicks one of our ads and is sent to our website, or views one of ours ads and accesses our website later
- Performs an activity on a page containing a spotlight tag
- Performs this activity within 30 days of clicking and/or viewing one of our ads
To learn more about this type of technology or to opt-out of ad network advertising, please visit the Network Advertising Initiative website.
We collect the email addresses of visitors to our website when visitors provide them, the email addresses of those who communicate with us via email, and information volunteered by the Visitor, such as survey information, contract information and/or site registrations. Please note we do not automatically collect email addresses from our website visitors. Visitors may be surveyed for feedback concerning this website.
If you supply us with your email address online, you may receive periodic messages from us with information on new products and services or upcoming events. If you prefer not to receive periodic messages with information on new products and services or upcoming events, please complete this Do Not Contact form. This form also allows you to add your telephone number and postal address to a "do not contact" list.
Canadian residents should complete this Canada Do Not Email Request.
The Principal Financial Group complies with all Federal regulations related to Do-Not-Call or Do-Not-Email requests by customers. We will not call customers for the purpose of product sales who have specifically asked to be put on the Do-Not-Call list. We retain the right to contact any customer for service-related issues. If you do not wish to be contacted by phone or fax, you can indicate this on the Do Not Contact form.
Canadian residents should complete this Canada Do Not Email Request.
Unless prohibited by law, we may use and share information we collect about Visitors with other member companies of the Principal Financial Group or unaffiliated third parties for a variety of purposes. For more information, please review our Information Sharing Practices.
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P.O. Box 14582
Des Moines, IA 50306-3582
You can also send us a message through our Contact Us form.