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Now Hear This! Lessons on Effective Listening

This past teleclass was recorded and transcribed for your convenience. Listen to the recorded audio or read the written transcript:

Class Overview

Although many executives recognize the importance of effective listening and how ineffective communication can stunt company growth, few have time to think through their listening style and how it affects those around them. Listening effectively to the needs, frustrations and ideas of your employees, clients and partners is paramount to breakthrough growth within an organization.

Learn how opening the lines of communication can create opportunities beneficial to your company. Use this teleclass to raise awareness of problems that may be slowing your company's growth and open the door for innovative ideas.

Our Speaker

Judith E. Glaser Judith E. Glaser is one of the most innovative and pioneering change agents and executive coaches in the consulting industry. Glaser founded Benchmark Communications, a firm that works with CEOs and their teams on competitive challenges, serving as a valuable partner to companies such as Verizon, Citibank, Pfizer and Merrill Lynch.

Glaser has appeared as an expert source in elite media many times, including the Today Show, Fox TV, the New York Times and the Wall Street Journal. She has also written several books including, Creating WE: Change I-Thinking to We-Thinking & Build a Healthy Thriving Organization and The DNA of Leadership, both of which made Amazon Business Books' Best Seller Lists in 2005 and 2006 and were selected by Forbes and the Business Book Review as two of the top business books of 2005 and 2006.

A principal faculty member and board member of The Limial Group, Glaser has served as an adjunct professor at the Wharton School of Business and has been awarded the Benno Curtis Entrepreneur of the Year and Quality Consultant Award. Named New York City's 2004 Business Woman of the Year and a founding member of The Executive Woman's Business Forum, she is currently on the boards of the We Are Family Foundation, WITH (Women in Transition Helping and Healing), State of the World Address and Positive Media Workshop.

Glaser earned her bachelor's degree from Temple University in interdisciplinary studies and, as a research fellow, earned her master's in human behavior and development from Drexel University. She also studied at Harvard University's Bales School of Social Relations and has received a master's certificate from Fairfield University in corporate and political communication.

Additional Resources

  • For more information about Glaser's company, articles and recently published books, please visit

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