Help with the hiring process

The decision to take the next step in your career is a foundation for your future. So we bring a caring spirit to the recruiting process. Learn more about our how we evaluate talent to ensure we have the right person in the right role.

We’re different than many other companies who use impersonal software to automatically screen out applications. We bring a caring spirit to the recruiting process knowing your decision to take the next step in your career is a foundation for your future.

Our teams of dedicated recruiting professionals hand review each and every application and determine potential next steps.

See Help with Saved Resumes and Applications to learn how to check your application status.

Within a few weeks of submitting your application, decisions for 1st round interviews will be made. If selected to interview, you'll be asked to complete either a video interview or phone interview depending on the position. Once the interviews are completed, the recruiter will recommend candidates to move forward to interview with the hiring manager. If you’re selected for next round interviews, you’ll speak with the leaders either in person, through a phone call, or video depending on the logistics.

During these steps, your application status will reflect “Interview”

Be prepared! Find a quiet place without interruptions or lots of background noise. If you’re on a cell phone, be sure you get reception and you‘ve got enough battery life.

You’ll be asked about your experience, professional background and career interests. So, have your elevator speech and be ready to share more details when asked. Also think about specific situations you could share highlighting some of your key skills—you’ll be asked at least a few questions about this!

Research as much as you can—and be prepared to ask a few questions of your own. Stuck on what you should ask? Here’s some things you might want to know:

  • Typical day
  • Team size and culture
  • Career path and development opportunities

Once you’ve complete your application, you’ll receive an email confirming your application and outlining next steps.

A recruiter hand reviews your application along with others who’ve applied on an ongoing basis. Because of the care we take in our selection decisions, timing will vary from a few days to a few weeks. Many factors can impact the timing of when you’ll hear back from us. Some of those include: number of applications, start date for the position and complexities of the experiences needed.

If you’re selected for an interview, you’ll receive a call to set up a time where we can learn more about your background and interests. If the decision is made to move forward with others (which could be for a variety of reasons), you’d then receive an email from us—either way, you will hear back from us!

The background checks we perform depend largely on the type of position you are applying for. A criminal background check will be done prior to hiring. Based on the position you are being considered for we may also include any of the following:

  • Credit Check
  • Education Check
  • Work History
  • Motor Vehicle Report
  • License
  • Once you’ve received an offer and have accepted, you’ll receive an email to initiate your background check. This can take up to 3-5 days, so be sure to complete it right away!

  • If you accept the offer of employment, the online status of your application will change to “Offer Accepted".

  • Once all the necessary paperwork is completed and you’ve provided any required documentation, the status will change to “Hired".

From the Career Tools page, click “View applications". The “Status" column indicates where your application is in the recruiting process:

  • Applied” means your application was received.
  • "Reviewed​" means your application is being reviewed by our talent team.
  • Interview” means you’ve been scheduled for an interview with a recruiter or the hiring manager.
  • Decline” means we've decided to move forward with other candidates (which could be for a variety of reasons). You'll receive an email reflecting this decision as well. If you don't receive an email, check your spam or junk folders.
  • Withdrawn” means you withdrew your application.
  • Offer Accepted” means you’ve accepted an offer of employment. Congratulations!
  • Hired” means you’ve been officially hired. Welcome to the team!

Selecting candidates to interview can be an incredibly difficult decision given the highly competitive talent market. In addition to minimum qualifications, many roles have preferred experiences and/or skills. When reviewing resumes, our recruiters look at a combination factors including minimum and preferred qualifications along with the alignment of a person’s resume with the job scope.

The good news—every candidate pool is unique. So, if you’re weren’t selected this time, don’t get discouraged. We encourage you to keep us in mind and set up an email alert. That way when a position is posted matching your selected interests, you’ll receive an email within 24 hours! It helps to keep you connected and informed of opportunities with a just a few clicks.