Help with the hiring process

The decision to take the next step in your career is a foundation for your future. So we bring a caring spirit to the recruiting process. Learn more about our how we evaluate talent to ensure we have the right person in the right role and what you can do to stay informed during the hiring process.

Log in to Career Tools, then click “View applications". The “Status" column indicates where your application is in the recruiting process:

  • Applied – You’ve completed your application.
  • Reviewed – Our talent team is reviewing your application.
  • Interview – You’ve been selected to interview.
  • Decline – We’ve made the difficult decision to move forward with other candidates.
  • Withdraw – You’ve decided this might not be the best role at this time.
  • Offer – Congratulations, you’ve been offered the job!
  • Offer Accept – You’ve accepted the offer.
  • Hire – Your background check has been started.
  • Hired – Everything has been finalized and we’re eager for your first day. Welcome to the team!

Log in to Career Tools, then click “View your resumes". A listing of all resumes you have submitted is displayed on the page. A new resume can also be uploaded to this page for future use.

No. Once you have uploaded your resume, you can no longer make edits to it. You can, however, make changes to the original resume document and upload it as a new resume.

To be considered a candidate for specific job opportunities, you'll need to apply online to the position. If there's no specific positions listed that meet your qualifications and interests, we encourage you to create a Job Search email alert. That way when a position is posted matching your selected interests you'll receive an email within 24 hours! It helps to keep you connected and informed of opportunities and it only takes a few steps.

You can save as many resumes as you like; however, we recommend you name each one differently to easily locate a certain resume when applying for an open position.

Log in to Career Tools, then click on the View Applications page. Select the application you want to withdraw. Click on “Withdraw application" and select the appropriate reason from the drop-down box. When the pop-up window appears, click on “Yes – Withdraw my application".

You can only withdraw an application if its status is "Applied". If you want to withdraw an application with any other status, contact Human Resources at 833-261-3736.

We’re different than many other companies who use impersonal software to automatically screen out applications. We bring a caring spirit to the recruiting process knowing your decision to take the next step in your career is a foundation for your future.

Our teams of dedicated recruiting professionals hand review each and every application and determine potential next steps.

Once you’ve complete your application, you’ll receive an email confirming your application and outlining next steps.

A recruiter hand reviews your application along with others who’ve applied on an ongoing basis. Because of the care we take in our selection decisions, timing will vary from a few days to a few weeks. Many factors can impact the timing of when you’ll hear back from us. Some of those include: number of applications, start date for the position and complexities of the experiences needed.

If you’re selected for an interview, you’ll receive a call to set up a time where we can learn more about your background and interests. If the decision is made to move forward with others (which could be for a variety of reasons), you’d then receive an email from us—either way, you will hear back from us!

Within a few weeks of submitting your application, decisions for 1st round interviews will be made. If selected to interview, you'll be asked to complete either a video interview or phone interview depending on the position. Once the interviews are completed, the recruiter will recommend candidates to move forward to interview with the hiring manager. If you’re selected for next round interviews, you’ll speak with the leaders either in person, through a phone call, or video depending on the logistics.

During these steps, your application status will reflect “Interview”

Be prepared! Find a quiet place without interruptions or lots of background noise. If you’re on a cell phone, be sure you get reception and you‘ve got enough battery life.

You’ll be asked about your experience, professional background and career interests. So, have your elevator speech and be ready to share more details when asked. Also think about specific situations you could share highlighting some of your key skills—you’ll be asked at least a few questions about this!

Research as much as you can—and be prepared to ask a few questions of your own. Stuck on what you should ask? Here’s some things you might want to know:

  • Typical day
  • Team size and culture
  • Career path and development opportunities

Selecting candidates to interview can be an incredibly difficult decision given the highly competitive talent market. In addition to minimum qualifications, many roles have preferred experiences and/or skills. When reviewing resumes, our recruiters look at a combination factors including minimum and preferred qualifications along with the alignment of a person’s resume with the job scope.

The good news—every candidate pool is unique. So, if you’re weren’t selected this time, don’t get discouraged. We encourage you to keep us in mind and set up an email alert. That way when a position is posted matching your selected interests, you’ll receive an email within 24 hours! It helps to keep you connected and informed of opportunities with a just a few clicks.

The background checks we perform depend largely on the type of position you are applying for. A criminal background check will be done prior to hiring. Based on the position you are being considered for we may also include any of the following:

  • Credit Check
  • Education Check
  • Work History
  • Motor Vehicle Report
  • License
  • Once you’ve received an offer and have accepted, you’ll receive an email to initiate your background check. This can take up to 3-5 days, so be sure to complete it right away!

  • If you accept the offer of employment, the online status of your application will change to “Offer Accepted".

  • Once all the necessary paperwork is completed and you’ve provided any required documentation, the status will change to “Hired".