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Keep your contact information current

With our enhanced fraud protection, we monitor your Principal Bank account for unusual activity. If we suspect fraud, we will take steps to protect you.

To help us protect you, please let us know if your telephone number and address have changed. You can review and update your contact information quickly and easily through your secure login. Simply follow these steps:

  1. Log into your Principal Bank account
  2. Click on "Preferences" at the top of the page
  3. Click on the "Change personal preferences" link

You can also update your contact information by calling a personal banker at 1.800.672.3343 from 7 AM to 7 PM (Central Time), Monday through Friday excluding holidays.

Our number one priority is keeping your money safe. Help us help you by keeping your contact information current.

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Answers to Frequently Asked Questions regarding Principal Bank accounts

Go to Frequently Asked Questions

Have a question?
Contact a bank customer service representative at 1.800.672.3343 or via e-mail.

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