Customers are at the center
At Principal®, we build confidence with every interaction. We’re taking innovation to a whole new level, creating meaningful, engaging experiences that help customers and clients achieve their financial goals. Here’s a sample of some offerings we’re already excited about, and will only grow stronger in the coming years:
Focused on what individuals need
Retirement is personal for every participant, so is our participant experience. We deliver unique messaging, tools, and calculators focused on what individuals need, what they engage with, plus education along the way.
Streamlined plan administration
Simple is better. That’s why we break plan administration into manageable tasks for plan sponsors, then send quick reminders when it’s time to take action. And thanks to our employer chat feature, we’re here to provide help along the way.
Helping advisors and consultants grow their business
We’re dedicated to helping advisors and consultants grow their business. That’s why we publish the latest insights and useful resources in a site dedicated to the needs of advisors.
We’re here 24/7/365
Whether customers prefer to call, email, ask Alexa, or use an app, we’re here 24/7. Plus, for employers, advisors, and consultants, we have a nationwide service presence1. From fiduciary support to Form 5500 filings (and everything in between), help is just a click or call away.
And our customer-first focus never stops. Through our voice-of-the-customer platform, we continuously track feedback and use it to help shape our priorities for developing new solutions and improving the experience.
An industry leader
For Principal customers and business partners, call 800-986-3343
For media inquiries, call 515-362-0482
For investor inquiries, call 515-235-9500