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Find common forms you or your employees need to file insurance claims, resources to help employees file claims, and information to help employees create and manage their account online. Remember, you or your employees can log in to check claim status or review existing claim activity.

What do you need to do?

For group life insurance policies, claims can be submitted via:

Additional forms:

For individual life insurance policies, call us at 800-331-2213, and we’ll be happy to walk you through the process.

For group disability insurance policies, claims can be submitted via:

Reference helpful information (PDF) when completing the employer portion of the disability claim form.

Additional forms:

For individual disability insurance policies, contact us and we’ll send you the forms you need.

To file a claim, employees complete and submit the critical illness claim form (PDF).

New York customers: Complete and submit the specified disease claim form (PDF).

  • Mail: Principal Life Insurance Company
    Attn: Group Life & Disability Claims Department
    Des Moines, IA 50392-0002
  • Email: SBDClaims@principal.com
  • Fax: 800-255-6609

To file a wellness claim, complete and submit a claim online after logging in to principal.com.

Or, complete and submit the wellness/screening claim form (PDF).

California customers: Complete and submit the wellness claim form – CA (PDF).

  • Mail: Principal Life Insurance Company
    Attn: Group Life & Disability Claims Department
    Des Moines, IA 50392-0002
  • Email: SBDClaims@principal.com
  • Fax: 800-255-6609

To file a claim, complete and submit the accident claim form (PDF).

  • Mail: Principal Life Insurance Company
    Attn: Group Life & Disability Claims Department
    Des Moines, IA 50392-0002
  • Email: SBDClaims@principal.com
  • Fax: 800-255-6609

To file a wellness claim, complete and submit the wellness/screening claim form (PDF)

California customers: Complete and submit the wellness claim form – CA (PDF).

  • Mail: Principal Life Insurance Company
    Attn: Group Life & Disability Claims Department
    Des Moines, IA 50392-0002
  • Email: SBDClaims@principal.com
  • Fax: 800-255-6609
Are you an employee?
Don't see the topic you need help with? 

Give us a call.

  • Businesses with retirement plans call 877-475-3436
  • Businesses with group insurance products call 800-843-1371

Or send us an email

* Specified disease in New York