Help with critical illness insurance claims

How to submit a critical illness and wellness claim

A critical illness claim can be filed by mail using this Printable Claim Form Submission (PDF)

Once completed, the form should be mailed to:

Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002

Employees can find information and instructions for submitting wellness claims by logging in at, selecting the Claim Activity tab, and choosing “How to Submit a CI Wellness Claim”.

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Give us a call.

  • Businesses with retirement plans call 877-475-3436
  • Businesses with group insurance products call 800-843-1371

Or send us an email