Manage Network Membership

Keep us up to date on your practice, so our members can easily find you.

How to change office information

If you need to update your office information, follow these 2 steps:

Step 1: Complete record update form (PDF)

Step 2: Return completed form by email or fax:

  • Email: DLGRPPFGPROVIDER@exchange.principal.com
  • Fax: 866-592-5970

How to add a location

Adding a new location for an existing provider is easy. If the location is in: 

The same state and uses same TIN: Complete and return the additional location request form (PDF) and proof of malpractice coverage.

A different state and/or uses a different TIN: Contact us at DLGRPPFGPROVIDER@exchange.principal.com.

How to re-credential

After you’re one of our providers, we’ll periodically re-credential you. In most cases, we can do this without needing any additional information from you. If we do need more information, we’ll call or send a letter requesting this.

Utilization review

To make sure our members are getting quality care, we periodically review your treatment patterns. If your practice patterns fall outside of accepted dental practices they’ll be reviewed. Your participation in our network may be declined or terminated based on the findings from this review. 

Have questions? 

Reach us by phone Monday-Thursday, 7:30 a.m. to 6:30 p.m. (CST), Friday 7:30 a.m. to 6:00 p.m. (CST).

  • Office changes: 800-832-4450
  • Benefit verification: 800-247-4695
Send us something by mail

Principal Plan Dental Network
Attn. Provider Relations
711 High Street
Des Moines, IA  50392-2556