Help with critical illness insurance claims

How to submit a critical illness* and wellness claim

To file a claim, complete and submit the critical illness claim form (PDF)

New York customers: Complete and submit the specified disease claim form (PDF).

You can submit the form via:

Mail:
Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002

Email:
DLSBDCLAIMS@exchange.principal.com

Fax:
800-255-6609

To file a claim, complete and submit a claim online after logging in to principal.com.

Or, complete and submit the wellness/screening claim form (PDF)

California customers: Complete and submit the wellness claim form for California (PDF).

You can submit the form via:

Mail:
Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002

Email:
DLSBDCLAIMS@exchange.principal.com

Fax:
800-255-6609

Are you an employee?
Don't see the topic you need help with? 

Give us a call.

  • Businesses with retirement plans call 877-475-3436
  • Businesses with group insurance products call 800-843-1371

Or send us an email

* Specified disease in New York.