Contact Us

Need help with an online account?

Get answers to common questions about creating, managing, and accessing your account with Principal.

Do you sell Principal products as an advisor?
Can't find the answers you need?

Give us a call and we'll be happy to help.

  • General questions: 800-986-3343
  • Retirement plan participants: 800-547-7754

Call center open Mon. through Fri., 7 a.m. - 7 p.m CT

Giving us a call?

It’s a busy time of the year, so our wait times are a bit longer than normal. We appreciate your patience.

Browse our help topics

Help for individuals
View answers to your most common questions about retirement plans, investments, insurance products, and accessing your account information online.

Help for employers
Get assistance with insurance claims and managing employee benefits online.

Help for dental providers
Find out how you and others in your office can get online access to the Provider Service Center.

Help for job applicants
Get help creating a profile, searching for jobs, or managing your application.