Growth in diversity
To serve a broad set of customer needs around the world, our employees must reflect the same diversity of individuals, families, businesses, and communities we serve. Through our Diversity Index, we track representation within our employee populations to ensure our organization continues to make progress in this area
At the end of 2016, women comprised 56.3% of our global workforce. That percentage held fairly steady at 54.3% at the end of 2021 with an average annual growth rate of –0.7%.
In the U.S., 925 of our employees identified as persons of color (POC) at the end of 2016—that’s only 9.2% of our total U.S. workforce of 10,033 employees. By the end of 2021, 1,564 employees identified as POC, or 13.6% of 11,479 employees in the U.S. workforce. That’s an average annual growth rate of 9.5% since 2016 and 13.9% growth rate from 2020 to 2021.
We made these changes to enrich the diversity of thoughts and ideas infusing the work we do. But we recognize there’s more to be done.