Build a Rapport: How to Attract and Keep Your Most Valuable Customers and Employees
This past teleclass was recorded and transcribed for your convenience. Listen to the recorded audio or read the written transcript:
- What are creative tactics to build your customer database?
- Once you have clients, what are the best ways to keep them coming back?
- How do you recruit top-notch employees that will stick with the business?
- What types of employee benefit programs can business owners create?
Find out during the complimentary teleclass: "Build a Rapport: How to Attract and Keep Your Most Valuable Customers and Employees." The program, held October 30, is part of the award-winning educational series that provides tangible advice to women entrepreneurs. This class will allow listeners to create a loyal customer base and bring in top-notch employees.
Founder and CEO of Tastefully Simple Inc., Jill Blashack Strahan has customer and employee relations down to a science as she is responsible for more than 300 employees and 24,000 independent consultants. The company, established in 1995, is based in Alexandria, Minn. and offers upscale, easy-to-prepare gourmet foods that cater to today's hectic lifestyles. Blashack Strahan developed Tastefully Simple into a $120-million company.
Blashack Strahan's solid business model is built on the two basic concepts - taste-testing and positivity - which are at the foundation of Tastefully Simple's success.
A graduate of Alexandria Technical College, Blashack Strahan is recognized as a leading entrepreneur and mentor. She has been featured in the Minnesota Business Hall of Fame by Twin Cities Business, one of Inc. magazine's "Inc. 500" All-Stars, Fast Company magazine's Top 25 Woman Business Buillders and is an Ernst & Young Entrepreneur of the Year finalist.