Contact Us

Need help with dental or vision insurance?

• Access digital ID cards, check dental claim status, and review benefits, discounts, and services: Login on your desktop or with the Principal app. (Get login help.)
  Dependent names are available on digital ID cards but not on paper versions.
• Add or remove dependents, add or cancel coverage, and update personal information: Contact your employer.
• Find a participating dental provider.
• Get vision benefit and claim information and locate a vision service provider (VSP): Call +1-800-877-7195 or visit vsp.com.

Need help?

Visit the dental provider site.

Need help with a company-sponsored retirement account such as a 401(k) or ESOP?

• Log in to view your personal dashboard, with information about your savings rate, statements, and more.
  • Login on your desktop or with the Principal app. (Get login help.)
• Need to create your online account?
  • Find step-by-step instructions to create your online account.
• Have another question about your company-sponsored retirement account?
  • Call us Monday-Friday, 7 a.m.-9 p.m. CT, at +1-800-547-7754.

• Access your account: Follow step-by-step instructions to create your online account.
• Take a withdrawal or roll your Principal Bank Auto IRA, Money Market, or Certificate of Deposit to a new IRA or employer plan: Get Principal Bank help here.
• Access tax documents: Login to download statements at year end. Need them sooner? Right click the Account Summary screen to print or create a PDF.
• Check the status of a request: Call +1-800-672-3343.

• Access your account: Follow step-by-step instructions to create your online account.
• Add contributions, take money out, or move your account: Get Principal Funds help here.
• Transfer your account to an outside institution: Get details on transferring your account here.

• Access your account: Follow step-by-step instructions to create your online account.
• View account balance, beneficiary information, statements, and tax forms, or make changes to your account: Login.
• Call +1-800-852-4450 7 am to 6 pm CST with additional questions.

For assistance: Call +1-877-877-1207 from 7 a.m. to 5 p.m. CST.

• Access your account: Follow step-by-step instructions to create your online account.
• View payment information, payment direction, withholdings, and tax forms, or make changes to your account: Login.
• Call +1-800-247-7011 from 7 am to 5 pm CST for additional assistance.

Need help with a Principal Securities Brokerage account?

• Log in to view your personal dashboard, with information about your account, statements, and more.
• Login on your desktop or with the Principal app. (Get login help.)
• Need to create your online account?
• Find step-by-step instructions to create your online account.
• Have another question about your Principal Securities Brokerage Account?
• Call us Monday-Thursday, 7:30 a.m.-6 p.m. CT and Fridays, 7:30 a.m.-5:00 p.m. CT, at 1- 888-774-6267 option 2, 2

• Access your account: Follow step-by-step instructions to create your online account.
• If you are an employer with a question about your Group Insurance product with Principal, Login.
• Call 1-800-843-1371 for all other questions.

• Access your account: Follow step-by-step instructions to create your online account.
• View the status of your claim, payment information, statements, tax forms, or make changes to your account: Login.
• If you need to file a claim, go to www.principal.com/fileaclaim
• If your account is through your employer, call 1-800-245-1522 between 7:30am and 5pm CST for all other questions.

• Need to create your online account?
  • Find step-by-step instructions to create your online account.
• Log in to view your account balance, policy status, beneficiary information, documents/statements, and forms, or make changes to your account.
  • Login on your desktop or with the Principal app. (Get login help.)
• Have another question about your product?
  • Call us Monday-Friday, 7 a.m.-6 p.m. CT, at +1-800-247-9988.

• Need to create your online account?
  • Find step-by-step instructions to create your online account.
• Log in to view premium details, documents/statements, and forms, or make changes to your account.
  • Login on your desktop or with the Principal app. (Get login help.)
• Have another question about your product?
  • Call us Monday-Friday, 7 a.m.-6 p.m. CT, at +1-800-247-9988.

• Need to create your online account?
  • Find step-by-step instructions to create your online account.
• Log in to view your personal dashboard, with information about your account balance, statements, and more.
  • Login on your desktop or with the Principal app. (Get login help.)
• Have another question about your product?
  • Call us Monday-Friday, 7 a.m.-9 p.m. CT, at +1-800-547-7754.

• For annuity sales, please contact us via phone, Monday-Friday, 7 a.m.-5:30 p.m. CT, at 866-309-1623 or via email at annuitysalesdesk@principal.com.
• To explore the Principal annuity products, visit our annuities page.
• To see our RILA rates and information, visit:
  • Principal Strategic Outcomes.
  • Principal Strategic Income.

For servicing needs, please contact us Monday-Friday, 7 a.m.-6 p.m. CT, at 800-852-4450.

• To register or reset your online account: Call us Monday-Friday, 7 a.m.-6 p.m. CT, at 800-554-3395.
• For contracting, appointment, or commission questions: Call us Monday-Friday, 7 a.m.-6 p.m. CT, at 800-388-4793.
• For assistance with new issue life and disability products, or marketing pieces: Call us Monday-Friday, 7 a.m.-6 p.m. CT, at 800-654-4278.
• For service or answers to questions on your Inforce block of business: Call us Monday-Friday, 7 a.m.-6 p.m. CT, at 800-654-4278.
• For questions on new business or underwriting: Call us Monday-Friday, 7 a.m.-6 p.m. CT, at 800-654-4278.