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Find common forms you or your employees need to file insurance claims, resources to help employees file claims, and information to help employees create and manage their account online. Remember, you or your employees can log in to check claim status or review existing claim activity.
What do you need to do?
For group life insurance policies, claims can be submitted via:
- Online life insurance claim form
- Group life claim (PDF)
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
- Mail: Principal Life Insurance Company
Additional forms:
For individual life insurance policies, call us at 800-331-2213, and we’ll be happy to walk you through the process.
For group disability insurance policies, claims can be submitted via:
- Online disability insurance claim form
- Disability claim form instructions, employer and employee statements (PDF).
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
- Mail: Principal Life Insurance Company
Reference helpful information (PDF) when completing the employer portion of the disability claim form.
Additional forms:
- Pregnancy disability claim form, employer and employee statements (PDF)
- Attending physician's statement (PDF)
For individual disability insurance policies, contact us and we’ll send you the forms you need.
- Call 800-422-3788 to talk to someone from 7 a.m. – 5 p.m. CT, or voicemail is available after 5 p.m.
- Email us at IndividualDisabilityClaims@exchange.principal.com.
To start a PFML claim, complete and submit the claim online.
Or, complete and submit the appropriate PFML claim form:
To file a claim, employees complete and submit the critical illness claim form (PDF).
(1) New York customers: Complete and submit the specified disease claim form (PDF).
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
To file a wellness claim, complete and submit a claim online after logging in to principal.com.
Or, complete and submit the wellness/screening claim form (PDF).
California customers: Complete and submit the wellness claim form – CA (PDF).
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
To file a claim, complete and submit the accident claim form (PDF).
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
To file a wellness claim, complete and submit the wellness/screening claim form (PDF).
California customers: Complete and submit the wellness claim form – CA (PDF).
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
To file a hospital indemnity claim, complete and submit the claim online.
To file a health screening/wellness claim, complete and submit a claim online after logging in to principal.com.
Or, access your state’s specific health screening/wellness claim form (PDF). Then complete and submit as shown below.
- Mail: Principal Life Insurance Company
Attn: Group Life & Disability Claims Department
711 High St.
Des Moines, IA 50392-0002 - Email: SBDClaims@principal.com
- Fax: 800-255-6609
Download a beneficiary form:
Are you an employee?
Switch to Help for IndividualsDon't see the topic you need help with?
Give us a call.
- Businesses with retirement plans call 877-475-3436
- Businesses with group insurance products call 800-843-1371
Footnote
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Specified disease in New York
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Insurance products issued by Principal National Life Insurance Company (except in NY) and Principal Life Insurance Company®, Des Moines, IA 50392.
1951474-122021