Building a better future

Our commitment to sustainability

80% GPII Score

We’ll reach at least an 80% Global People Inclusion Index (GPII) score annually, encompassing employee engagement, comfort, value, and respect.

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2X Support

Over the next five years, we’ll double the number of people of color- and women-owned businesses we support through micro-finance, community development, and more.

Read about financial inclusion


By 2022, implementation will be in place to align our responsible investment with seven United Nations Sustainable Development Goals.

Read about responsible investing

40% by 2035

By 2035, we will reduce our U.S. carbon emissions by 40% and by 2050, we aspire to achieve net-zero carbon emissions. 

Read about environmental impact

The path to progress benefits our customers and the planet.

Our ESG Strategy

We help people today by advocating for security and inclusion, creating opportunity for future generations.

Our commitments contribute directly to the following UN Sustainable Development Goals:

Goal 5: Gender equality Goal 8: Decent work and economic growth Goal 10: Reduced inequalities Goal 13: Climate action Goal 17: Partnerships for the goals
Go to our ESG Strategy

Our activation pillars


Harness the power of our people


Embed sustainable practices

Products and services

Develop accessible products and inclusive services

Our areas of focus

Featured stories

Letter from Dan Houston—chairman, president, and CEO

I believe the measure of a successful company goes beyond a strong bottom line. It’s about building on our proven business fundamentals to deliver strong results for our stakeholders, while finding innovative ways to make a meaningful difference in the world. As a global financial services company, we have a unique opportunity to accomplish both.

Preview of the CSR report.

ESG Data Center

Access our sustainability report for comprehensive details, or review highlights within the ESG Data Center.

Explore the ESG Data Center
Photo of a woman in her coffee shop.

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Our ESG Strategy

People live their best lives when they feel secure. We know this extends beyond financial stability.

Go to our ESG Strategy