PFML monthly billing process changing Nov. 1
Principal® is simplifying the monthly billing process for clients with Paid Family and Medical Leave (PFML) coverage. Based on customer feedback, we’re making monthly reporting easier by eliminating the billing template upload. Beginning Nov. 1, clients will enter their information directly through their principal.com account.
What’s changing
Between the first and thirteenth of each month, clients will enter:
- Eligible lives covered under their PFML plan(s)
- Covered payroll for the prior month
This information will be used to generate their monthly PFML invoice. Clients will continue to receive an email when their invoice is available and use the existing billing process for payment. They’ll also be able to make corrections to previously reported payroll amounts online.
What’s staying the same
The change applies only to monthly billing. Annual census requirements for PFML renewals remain unchanged.
Client communication in October
Clients will receive a communication in October with information about the upcoming change and what they’ll need to do.
For additional details, review the