You may have received an invitation to participate in a research study with Principal or from research partners working on our behalf.
We’re always working to improve our websites and tools. To do that, we gather feedback from people like you to understand what works well and what doesn’t.
We want our tools to be easy to use and helpful. Your input helps us get there.
Recent and upcoming studies
June 2026: Interviews with TPAs
For some studies, we use tools like Maze.co or work with market research firms to help us connect with our customers.
Each study is a little different, but most involve exploring a website or feature, completing tasks or answering questions, and sharing your thoughts as you go.
Depending on the study, sessions may be by video conference or in person and will be recorded for internal use. Sessions usually take 30 to 90 minutes and don’t require you to prepare.
Taking part is completely optional. If you choose to participate:
- We will never ask for passwords, login information, or Social Security numbers.
- We will never contact you for sales based on your participation.
- Your feedback is used for research only, and we keep any information you share confidential.
We appreciate your help and hope to talk with you soon!