Report Fraud or Unethical Conduct

As a leader in the financial services industry, we take seriously our obligation to customers and our global communities to conduct business in a legal and ethical manner. This ranges from protecting our customers from increased costs associated with fraudulent activities to conducting ourselves in a manner that enhances public trust and confidence in the Principal Financial Group® and the financial services industry.

No company is immune from the risk of unethical conduct or fraudulent activity. In accordance with state and federal laws and regulations, it is our responsibility to take appropriate action when these situations are suspected or may occur.

Our company does not tolerate, and takes aggressive action against, unethical conduct or fraud whether perpetrated by employees, customers, vendors, those who sell our products or others.

How to report fraud, criminal activity or ethical concerns

If you are aware of a situation of suspected fraud, criminal activity, ethical concerns or questionable business practices affecting you and any of the companies of the Principal Financial Group, you can contact us in a variety of ways.

Call the Ethics Hotline

Call 866-858-4433. Please provide as much information as you feel comfortable sharing or you can remain anonymous. If your situation does not pertain to the Principal Financial Group, you should report your concerns to the fraud unit of the entity involved.

Submit your concerns online

Use the unethical or fraudulent activity reporting form for reporting suspected unethical or fraudulent activities relating to company employees or producers; actions taken by our company; or a specific account, policy number or service associated with our company.

Note: The on-line report form does not work using Internet Explorer 8. Users of IE8 should call the hotline, 866-858-4433, to submit a report.  

Tips for Reporting

Review Frequently Asked Questions (PDF) when reporting through the Ethics Hotline. 

If you are a retirement plan or dental or vision customer, please refer to this FAQ prior to completing a report to determine if your concern should be submitted through the Ethics Hotline.

Current fraud alerts and scams

Review all known scams illegally using our company name.