Trends & insights

Rachel Hunter was a decade into her small business career when the pandemic hit. Faced with losing most of her events-based revenue, she invested in an expansion to fuel a new phase of growth.

The pandemic was a catapult for the progress of collaborative technology and remote work. Benefits are even more crucial to help keep employees secure and engaged and your business focused.

Business owner Rachel Hunter looks forward to a better year after 2020 forced urgent innovation. Here’s how she engineered a turnaround—with lessons that can be applied to every business.

Our survey shows the contrast between what small- to medium-sized business owners prioritize and which plans they put in place. How do your priorities and plans compare?

Having trouble determining whether you applied for your PPP loan in “good faith”? We help you navigate this risk with two key questions to ask about your business.

Restaurants, the hardest-hit industry in the pandemic economy, are cultural hubs of business communities everywhere. Here’s how business leaders can help restaurants innovate and recover.