Financial Professionals Third-party administrators Specialized service

Third-party administrators

A partnership approach to effectively serve mutual clients.
A business owner meeting with a TPA
Infographic displaying the important relationship between TPAs and their clients.

Your clients have complex needs that deserve to be treated with care. That’s why our service teams align exclusively with TPAs and TPA plans—aiming to provide a service experience second to none.

TPA-aligned service model

Proactive personalized support

Collaboration to elevate our areas of expertise

Coordinated seamless support

Enhanced communication

High-quality, consistent service

Dedicated TPA care

Principal TPA EdgeSM Service Team

  • Answer your technical and reporting questions
  • Simplify day-to-day operations
  • Efficiently navigate the TPA website

TPA firm account managers

  • Dedicated advocates for strategic TPA firms
  • Provide block-level insights
  • Offer firm training to harness efficiencies
A business owner smiling in a meeting with their TPA
Specialized customer care

Peace of mind with a top provider for plan sponsor service and support

TPA client service teams
  • Assigned client service manager for all plans
  • Dedicated, local TPA-focused relationship manager
  • Roles aligned exclusively to TPA plans to provide specialization
  • Regionally aligned for dependable coverage
  • Deep knowledge of TPA plan intricacies for greater collaboration and efficiencies
A woman reviewing her finances to consider hiring a TPA
Ready to grow your business with Principal?

Contact your TPA distribution director (PDF) or local representative today.

Learn more about partnering together