Help for businesses

Need help with your benefits administration? You're in the right place. Get detailed assistance with insurance claims and online account access for managing your benefits.

Help with online access to your employer account

How to create, manage, and use your online account

Help with life insurance claims

How claims are processed and how proceeds can be paid

Help with disability insurance claims

How to handle claims and ease employees’ return to work

Help with critical illness insurance claims

How to submit a critical illness and wellness claim

Help with accident insurance claims

How to submit an accident and wellness claim

Help with dental & vision insurance claims

How to file claims and offer vision care discounts

Help with paid family and medical leave (PFML) claims

How to submit a claim for our PFML private plan

Help with group insurance when an employee leaves your organization

How to remove an employee from your policy and provide information for continuing coverage

Forms for employers

How to make the claim process easy for your employees

Looking for rates and values?

See performance data for Principal Funds, as well as annuities and other life insurance products.

Are you an employee?

Don't see the topic you need help with?

Give us a call.

  • Businesses with retirement plans call 877-475-3436
  • Businesses with group insurance products call 800-843-1371

Or send us an email

Insurance issued by Principal National Life Insurance Company (except in NY) and Principal Life Insurance Company, Des Moines, IA 50392.