Help for businesses
Need help with your benefits administration? You're in the right place. Get detailed assistance with insurance claims and online account access for managing your benefits.
Help with online access to your employer account
How to create, manage, and use your online account
Help with life insurance claims
How claims are processed and how proceeds can be paid
Help with disability insurance claims
How to handle claims and ease employees’ return to work
Help with critical illness insurance claims
How to submit a critical illness and wellness claim
Help with accident insurance claims
How to submit an accident and wellness claim
Help with dental & vision insurance claims
How to file claims and offer vision care discounts
Help with paid family and medical leave (PFML) claims
How to submit a claim for our PFML private plan
Help with group insurance when an employee leaves your organization
How to remove an employee from your policy and provide information for continuing coverage
Forms for employers
How to make the claim process easy for your employees
Looking for rates and values?
See performance data for Principal Funds, as well as annuities and other life insurance products.
Are you an employee?
Switch to Help for Individuals
Don't see the topic you need help with?
Give us a call.
- Businesses with retirement plans call 877-475-3436
- Businesses with group insurance products call 800-843-1371
Insurance issued by Principal National Life Insurance Company (except in NY) and Principal Life Insurance Company, Des Moines, IA 50392.